Integrating AI Chatbots to Improve Student Support Services in Higher Education
The Rise of AI Chatbots in Higher Education Across campuses, one theme keeps resurfacing in student feedback and IT planning meetings: support needs to be faster, clearer, and available beyond office hours. Today’s learners juggle work, caregiving, and community commitments alongside study. They look for answers at 10 p.m. as often as at 10 a.m. […]